Shipping and Delivery

Shipping and Delivery

We strive to deliver your order to you as quickly and accurately as possible. This document contains all the information about our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with the tracking information.

Delivery Time

The average shipping time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. As a result, customs fees may apply, depending on the country of delivery.

Shipping Costs

Shipping costs are displayed at checkout. These depend on the weight, destination, and selected shipping method.

Shipping Liability

- Once the tracking information indicates that the package has been delivered, responsibility lies with the customer.

- Please check your address carefully; any errors must be reported within 24 hours of placing your order.

For questions about shipping, please contact us at info@celineclaire-vancouver.com

Free premium shipping

Enjoy reliable Canada Post delivery. Always free delivery and fully trackable for complete peace of mind, with a tracking link sent as soon as your order ships.

Customer service

Our customer care team is always here for you. You’ll receive a kind, personal reply within 24 hours — your satisfaction truly matters to us.

100% Return Guarantee

Shop confidently with our 30-day return policy. If something isn’t quite right, we’ll make it right — quickly and without any hassle.

Secure payment

Enjoy a seamless checkout experience with Credit Card, Apple Pay or Google Pay — secure, fast, and designed entirely for your convenience.