Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Celine & Claire Vancouver, located in Vancouver, and accessible via info@celineclaire-vancouver.com

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We do our utmost to describe the products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Ordering and Payment

Orders are processed upon receipt of full payment. Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available for their location.

4. Processing and Delivery

- Processing time: 1–3 business days

- Shipping time: 3–7 business days (depending on location)

- Shipments are sent directly from our supplier in China

5. Returns and Cancellations

See our separate return policy for all terms and conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking indicates that the package has been delivered. Always check the provided address carefully.

7. Intellectual Property

All content on the website (text, photos, logos) is the property of Celine & Claire Vancouver

and may not be used without permission.

8. Complaints Procedure

Complaints may be submitted in writing via info@celineclaire-vancouver.com

. We aim to respond within 5 business days.

9. Governing Law

These terms and conditions are governed by Dutch law.